This privacy notice for Ada County Highway District (doing business as ACHD, Ada County HD, ID) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://achdidaho.org, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at webmaster@achdidaho.org.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include, but are not limited to, the following:

• email addresses
• usernames
• contact preferences
• contact or authentication data
• names
• phone numbers
• mailing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by PayPal and Tyler Technologies. You may find their privacy notices at the following link(s):  PayPal Privacy Policy  and Tyler Technologies Privacy Policy.

Information Automatically Collected

Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Information Collected Through Cookies and Similar Technologies

Some  cookies and online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.  The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Google API  Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Google Analytics  We may share your information with Google Analytics to track and analyze the use of Services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

How Do We Process Your Information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• So you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user and to provide you with the requested service.
• We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service and to send administrative information to you.
• We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• We may process your information when necessary to request feedback and to contact you about your use of our Services.
• To administer prize draws and competitions.
• We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns.

What Legal Bases Do We Rely On To Process Your Information?

We only process your information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as:

• With your consent
• To comply with laws
• To provide you with services
• To enter into or fulfill our contractual obligations
• To protect your rights
• To fulfill our legitimate business interests

Third-Party Websites and Applications

Social Logins  Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. We do not control, and are not responsible for , other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

Surveys and Feedback  We use various types of online surveys to collect opinions and feedback. If you do not participate in a survey, you will still have access to the identical information and resources on the website as those who do take the survey. The ACHD may use other limited-time surveys for specific purposes, which are explained at the time they are posted. We retain the data from survey results for the retention period required or permitted by law.

Visiting Other Websites

Our website contains links to public agencies, and private organizations. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as necessary unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize such information, or, if this is not possible (for example, because your information has been stored in backup archives), then we will securely store your information and isolate it from any further processing until deletion is possible.

How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from Services is at your own risk. You should only access the Services within a secure environment.

Interaction With Children Online

We do not knowingly solicit data or market to children under 18 years of age. By using the websites, completing any surveys, forms, or applications, you represent you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of ACHD's websites and/or applications.

If we learn that personal information from users less than 18 yeas of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

Your Privacy Rights

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. We will consider and act upon any request in accordance with applicable data protection laws. You can make such a request by contacting us by using the contact details provided below in "Contact Information".

Withdrawing your consent  If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in "Contact Information" below.

Account Information You may review or change the information in your account or terminate your account by, logging into your account settings and updating your user account, or by contacting us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at webmaster@achdidaho.org.

Controls for Do Not Track Features (DNT)  Most web browsers and some mobile operating systems and mobile applications include a DNT feature or setting. Currently, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future, we will inform you about that practice in a revised version of this privacy notice.

Your Data Protection Rights You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• To know whether or not we are processing your personal data
• To access your personal data
• To correct inaccuracies in your personal data
• To request the deletion of your personal data
• To obtain a copy of the personal data you previously shared with us
• To non-discrimination for exercising your rights
• To opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

To Exercise Your Rights

To exercise these rights, you can contact us by visiting 'Report an Issue', by emailing the Webmaster  or by post:

Ada County Highway District
Legal Division
3775 N. Adams St.
Garden City, ID 83714

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Request Verification Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

Accessibility Statement

This website has been built by the team at Granicus on behalf of the Ada County Highway District.

We strive to give everyone a voice, regardless of their ability or technical knowhow. We have incorporated expert advice to make sure the software platform this website is built on, meets or, wherever possible exceeds WCAG 2.1, the current global web accessibility standard.

Let us know if you have difficulties using this site we have spent a lot of time making sure our website is accessible, we are not perfect! If you find anything on the site difficult to use please let us know by emailing the Webmaster. To help us get to the bottom of your difficulty, it would help us if you provide the information:

• The URL for the page you are having problems accessing.
• Details about what you were trying to do, and why it was difficult or impossible to do it.
• Details about your computer and software. If you don't know, maybe a friend, relative, or colleague can help you. If not, you can skip this part.
  Include:
  • the operating system you are using, and the version; for example, Windows Vista, Mac OS X, or Linux Ubuntu 9.10 the browser software you use to view the Web, and the version; for example, Internet Explorer 6 (IE 6), Firefox 3.5, Chrome 3.0.195.38, Opera 10, Safari 4.0.4, etc.

If it is related to the problem you are experiencing, also include:

• any settings you have customized; for example, I set the Font Size to Largest in my browser
• any assistive technology that you use; for example, screen reader, screen magnification software, voice recognition software for input

All constructive feedback regarding the accessibility or usability of this website is very welcome and will be carefully considered.

Do We Make Updates to This Notice?

We may update this privacy notice from time to time as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date.  If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How To Contact Us About This Notice

If you have questions or comments about this notice, you may contact us by Report an Issue,  by emailing the Webmaster, or contact us by post at:

Ada County Highway District
Legal Division
3775 N Adams St
Garden City, ID 83714

Revised:  August 2024